Terms of Service - HawkHOA for FishHawk Ranch for FishHawk Ranch

1. Operating entity

HOAStream is a product of JeLe Ventures LLC, a Florida limited-liability company. References to “HOAStream,” “we,” “us,” or “our” in these Terms mean JeLe Ventures LLC. References to “you” or “your” mean the individual or entity accessing or using the Service.

2. Acceptance of Terms

By creating an account, subscribing to a plan, or using HOAStream in any way, you agree to be bound by these Terms of Service and our Privacy Policy. If you are accepting on behalf of a homeowners association, management company, or other organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the Service.

3. Service description

HOAStream is a citation-first research surface for Florida homeowners association law. The Service searches Florida Statutes (Chapters 720, 617, and 712) and, where applicable, your community’s uploaded governing documents to return cited passages relevant to your question.

• HOAStream is not a law firm. The Service does not provide legal advice, does not create an attorney-client relationship, and is not a substitute for a licensed Florida attorney.
• Information only. Every output is factual text retrieval accompanied by a citation. The Service does not interpret statutes, evaluate compliance, or recommend action.
• AI-generated output. Responses are generated by an AI system. While every answer is grounded in cited source text, AI systems can make mistakes. Verify every cited passage against the canonical source before acting on it.
• Refusal by design. When the question falls outside the indexed corpus, calls for legal interpretation, or applies rules to a specific person or property, the Service refuses rather than guessing. Refusals are a feature, not a limitation.

4. Member-only access

HawkHOA for FishHawk Ranch is currently available as a member-only preview for verified FishHawk Ranch residents. Access is gated by a public property-appraiser address check and is limited to residents exercising their statutory right to inspect association records under Florida Statute 720.303. Your address is checked against the public Hillsborough County property appraiser record and is not stored. Sharing a verified session with non-residents is not permitted.

5. Subscriptions and payment

HOAStream offers free and paid subscription tiers. The free homeowner tier does not require payment. Paid tiers (Board, CAM Portfolio) are billed monthly at the rate displayed at the time of subscription.

• Founding rates. Customers who subscribe during the founding window receive a reduced monthly rate that is grandfathered for as long as the subscription remains active and in good standing. Standard rates apply to new subscribers after the founding window closes.
• 14-day trial. The Board tier includes a 14-day free trial. No credit card is required to start the trial. If you do not add a payment method before the trial ends, your account archives automatically with no charge.
• Cancellation. You may cancel your subscription at any time with one click from your billing page. Cancellation takes effect immediately; you retain access through the end of your current paid period. No refunds are issued for partial periods. We honor the FTC click-to-cancel standard: canceling is as easy as subscribing.
• Price changes. We may change subscription prices with 30 days’ written notice (email to the address on file). Founding-rate subscribers are not subject to price increases while their subscription remains active.

6. Your responsibilities

• Verify before acting. Every response shows the source quote and citation. You are responsible for verifying that quote against your own declaration, bylaws, or the current enrolled bill text on flsenate.gov before acting on any output. If an output contradicts your retained attorney, the attorney’s guidance controls.
• Accurate information. You agree to provide accurate information when creating an account and to keep your account information current.
• Account security. You are responsible for all activity under your account. Notify us immediately at support@hoastream.com if you become aware of unauthorized use.

7. Prohibited uses

You may not use HOAStream to:

• Draft pleadings, demand letters, or other legal filings.
• Profile or classify individual residents for enforcement prioritization.
• Present AI-generated output in court or quasi-judicial proceedings as if it were drafted by a Florida-licensed attorney.
• Reverse-engineer, scrape, or systematically extract the underlying data or models.
• Use the Service in any way that violates applicable law, including the unauthorized practice of law under Florida Statute 454.23.

8. Intellectual property

Florida Statutes are public law and not subject to copyright. Your uploaded governing documents remain your property. HOAStream’s software, interface, blog content, and original written materials are the property of JeLe Ventures LLC and are protected by applicable intellectual property laws. These Terms do not grant you any right to use the HOAStream name, logo, or trademarks.

9. Your data

• Governing documents. Documents you upload are stored in a tenant-isolated database. They are not shared with other communities and are not used to train AI models.
• Questions and answers. Your questions and the Service’s responses are logged for audit purposes (citation verification, quality review). Logs are keyed to your community and are not accessible to other tenants.
• Deletion. Upon cancellation, you may request deletion of your uploaded documents and question-answer logs by emailing support@hoastream.com. We will confirm deletion within 30 days.
• Privacy. Our collection and use of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Without limiting the foregoing: HOAStream does not warrant that (a) the Service will be uninterrupted or error-free; (b) cited passages will always match the most current enrolled bill text; (c) the AI system will not produce inaccurate, incomplete, or misleading output; or (d) the Service is suitable for any particular legal, compliance, or governance purpose. You assume full responsibility for verifying all output before acting on it.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JELE VENTURES LLC’S TOTAL LIABILITY UNDER THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO JELE VENTURES LLC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).

IN NO EVENT SHALL JELE VENTURES LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Indemnification

You agree to indemnify, defend, and hold harmless JeLe Ventures LLC, its officers, directors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your reliance on any output without independent verification; (c) any violation of these Terms; or (d) any claim that your use of the Service constituted the unauthorized practice of law.

13. Dispute resolution

Governing law. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under the Consumer Arbitration Rules, in Hillsborough County, Florida.

Class-action waiver. You and JeLe Ventures LLC each waive any right to participate in a class action, class arbitration, or representative proceeding. Claims are to be brought in your individual capacity only.

Prevailing-party fees. The prevailing party in any arbitration may recover its reasonable attorneys’ fees and costs from the other party.

Small claims exception. Either party may bring an individual claim in small claims court in Hillsborough County, Florida, if the claim qualifies.

14. Termination

You may stop using the Service and cancel your subscription at any time. JeLe Ventures LLC may suspend or terminate your access if you violate these Terms, if continued access would create legal risk for JeLe Ventures LLC, or if required by law. Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (including Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) will survive.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “last updated” date and, for paying subscribers, communicated via email at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, cancel your subscription before the effective date.

16. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

17. Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and JeLe Ventures LLC regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

Contact

Questions about these Terms: support@hoastream.com. Accessibility questions: accessibility@hoastream.com.

For HOA-related questions, CIRA / RealManage at FishRan@ciramail.com handles community administration. CIRA / RealManage does not operate HOAStream.

See also: engineering transparency · privacy · accessibility.